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| FastTrack
High-Speed Internet |
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USA2net offers its FastTrack High-speed
Internet in most areas serviced by Florida
Cable. FastTrack features broadband Internet access,
newsgroup and email access, unrestricted access to
the world-wide-web and best of all,
affordable pricing.* *pricing
varies depending on level of cable TV service
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| What
is FastTrack High-speed Internet? |
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| FastTrack
Internet Features |
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Your FastTrack Internet account features all of
the following:
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always-on broadband Internet access
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unrestricted world-wide-web and newsgroup
access
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up to 5 separate e-mail accounts
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5-megabyte personal webspace
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free technical support
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| Self-Install
Instructions |
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To begin with, read USA2net's Terms
of Service agreement, then ensure that your computer meets the following
requirements:
If your computer does not meet these minimum requirements,
then FastTrack service may still function, however, no technical support will be
supplied for connection-related issues.
Step 1:
Connect the coaxial cable line to the back of the cable modem.
Do not over-tighten. (Cable line should be connected prior to connecting the
power source)
Step 2:
Plug the AC adaptor into a surge protection device, then
connect the AC adapter to the back of the cable modem. Remember to use only the
power adaptor that came with the cable modem. Using any other AC adaptor with
the cable modem or not having the modem protected with a surge suppression
device will void the cable modem warranty as provided by USA2net.
Step 3:
Connect the cable modem to your Network Interface Card with
the RJ-45 CAT-5 cable supplied with your cable modem.
Step 4:
Setup the computer to use the ethernet connection. Before
installation, make sure you are set to obtain
an IP address automatically in the TCP/IP Protocol properties.
Your computer is now set up for use. To
complete your FastTrack installation, please call our office at (800)779-2788 to
activate your account.
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| TCP/IP
Settings |
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TCP/IP is the language that your computer uses to
speak with USA2net's internet servers. To communicate effectively, your computer
must be configured to USA2Net's servers' specifications. To do this, follow the
steps for your operating system given below.
Windows 98/2000/ME
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Click Start, Settings, then select Control
Panel.
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Double-click on the Network icon, then click
Properties
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A list of installed network components
appears. Look for an entry named TCP/IP. This entry may be followed by an
arrow and a description of the NIC hardware device installed in this
computer. If you don't see TCP/IP listed anywhere in the "The following
network components are installed" box, click the Add button, choose
Protocol, and click Add. Select Microsoft as the manufacturer and then
scroll
down in the list on the right to find TCP/IP. If you see TCP/IP listed,
proceed to step 5.
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Click the OK button. You may be prompted to
insert the Windows 98/ME installation CD.
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Scroll down in the box until you find a line
that says "TCP/IP->" followed by the name of your ethernet
adaptor. Click on Properties and choose "Obtain an address IP
automatically." Also verify that there are no Gateways installed and
that DNS is not specified (or is set to automatic."
Windows XP
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Click on Start, then select Control Panel.
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If your window says "Pick a Category,"
click on "Network and Internet Connections" then Network
Connections. If your window does not prompt you to pick a category, just
select Network Connections.
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Under "LAN or High-Speed Internet"
on the right, locate the Fast Ethernet NIC. Right-click on that icon, then
select Properties.
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In the box labeled "This connection
utilizes the following items" click on "Internet Protocol
(TCP/IP)" to highlight it, then select Properties.
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On the "Internet Protocol (TCP/IP)
Properties" window that appears, ensure that "Obtain an IP address
automatically" and "Obtain DNS server address automatically"
are selected on the General tab. On the Alternate Configuration tab, ensure
that "Automatic Private IP" is selected.
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Click OK, then click Close. You may be
prompted to restart your PC.
Congratulations! You've just successfully
configured your computer's TCP/IP protocol for use with FastTrack!
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| Troubleshooting |
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If you're having trouble accessing the
internet, ask yourself the following questions: Have
I added a new router, ethernet (NIC) card, computer, or Voice-over-IP device?
If so, then you'll need to get it authorized - call into our offices. Have
I power-cycled my equipment? If not, power down your computer. Unplug power
from the cable modem and the hub/router/Voice-over-IP box (if you have then
inline). Wait approximately 5 minutes then repower your cable modem ONLY. Wait
approximately 3 minutes then repower the hub/router/VOIP box (if you have one
inline) or the PC. Can you access the internet now? If not, call into for
further technical support.
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